Alex Finster-Rowen
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Activity overview
Latest activity by Alex Finster-Rowen-
Alex Finster-Rowen created an article,
Can I request API tokens for PlayerTek+ Software?
Unfortunately, there is no API Integration for PlayerTek+ software. This is only available for our other product lines. If you'd like to discuss other product alternatives please contact a member o...
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Alex Finster-Rowen created an article,
Post-Session Workflow
Steps for syncing and viewing your post-session data Syncing Data and Session Setup The video below explains how to sync the data to the cloud, set up a session, add tags to a session, set the pitc...
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Alex Finster-Rowen created an article,
Session Workflow
Everything you need to know for your initial live tracking Using Your Pods How to turn the Pod on/off and LED light knowledge - Pod Light Indicators Tips Ensure the Pod is correctly inserted i...
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Alex Finster-Rowen created an article,
Using TeamViewer to Connect with Catapult
What is TeamViewer? TeamViewer is a free-to-use remote access, remote control and remote support program that allows Catapult staff to interact with your desktop platform and connected Catapult dev...
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Alex Finster-Rowen created an article,
How Do I Contact Support?
You can request assistance from the Support Team via the PlayerTek Web or from the Help Centre. How to Contact Support via the PlayerTek Web Log into your PLAYERTEK+ online account. OR select Co...
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Alex Finster-Rowen created an article,
Issues with the PlayerTek Sync Tool
Deleting the user.ptu file can sometimes solve issues such as 'Pods Stuck on Scanning' If you are still having issues after deleting this file, please contact Support.
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Alex Finster-Rowen created an article,
PlayerTek Team App
The PlayerTek Team app is the mobile version of the PlayerTek website. This app can be logged into by both PlayerTek and PlayerTek+ customers. There is no live data in this app. There are four mai...
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Alex Finster-Rowen created an article,
Creating Session Splits
What are Splits? PlayerTek Splits are a defined portion of time in a Session, of which Athletes are assigned to. Splits are most commonly used to define separate Drills in a Training session, or Qu...
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Alex Finster-Rowen created an article,
Re-formatting a PlayerTek Pod
Re-formatting a pod may be required if the pod is having issues. Important: re-formatting a pod erases the data off the pod. If you wish for the most recent sessions not be be deleted, copy the mo...
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Alex Finster-Rowen created an article,
Can't log in to PlayerTek website
Issue Unable to log in to PlayerTek website Causes Incorrect password Incorrect username PlayerTek account not yet activated Troubleshooting Use the Forgot Password button If you did not re...